Lesson content

 Unit 1 – Greeting visitors / Asking somebody's name / Completing a form / Welcoming visitors to a company / Introducing yourself / Taking visitors to a meeting / Receiving visitors in the workplace / Tips of greeting office visitors / introductions / making excuses / leading the way
Unit 2 – Talking about your work / Describing your job / Asking about somebody's job / Describing your job / Describing your company / Questions for asking about someone’s job or company / Looking after visitors / Offering visitors refreshments / Apologizing for a delay
Unit 3 – Making conversations / Checking things are ok / Finding out what people like / Making introductions / Meeting people / Using first or given names / useful expression / Conversation time